What are the costs involved?

Costs are dependent upon the individual and the level of care needed for the individual. It is also dependent on whether a resident receives funding from the council. We would be happy to arrange a time with you to discuss your requirements in more detail relating to fees.

Can I bring my pet with me?

We regret that we do not offer the facilities to deal with domestic. We do however welcome dogs visiting the home as long as they are kept on a lead and under control at all times.

Can I keep my own GP?

This depends on the Doctor. If you are a local and have a local GP then there is no problem. However, if you have moved into the area, then your GP is unlikely to be willing to travel to see you and you will need to register with a local GP. Staff will be happy to assist in this instance.

Can I smoke?

We regret that in order to protect the health of our staff and other service users we do not allow smoking in the building. However, staff from the home will escort you outside in the grounds of the home to an appropriate area for you to be able to smoke if that is your wish.

When can my family and friends visit me?

At any reasonable time of the day or night. We have no visiting hours and you are free to entertain your visitors whenever you wish. This may be in the privacy of your own room or in the communal areas of each home. When visitors call we will ask you if you wish to receive them before showing them to your room.

If you wish for your visitors to have refreshments when they arrive please just ask.

Are all residents given an individual care plan?

We carry out a series of assessments on every resident who comes to live with us – these are done before they arrive, in order to ensure they receive the very best tailored care from the start.

Once the assessments are finished, we create an individual care plan which sets out exactly how staff will meet an individual’s needs – this is a process which family and friends are welcome to be involved with. We review our care plans on a monthly basis and update them if anything changes.

How do I know if I or my loved one is ready to make the move to a care home?

Realising yourself or a loved one can no longer live at home independently is a difficult and upsetting time. Deciding to make the move requires a lot of preparation and thought, and is a very personal choice. Discussing the options with family and loved ones, as well as your doctor, is an important part of the process and will help you decide when the time is right.