Are all residents given an individual care plan?

We carry out a series of assessments on every resident who comes to live with us – these are done before they arrive, in order to ensure they receive the very best tailored care from the start.

Once the assessments are finished, we create an individual care plan which sets out exactly how staff will meet an individual’s needs – this is a process which family and friends are welcome to be involved with. We review our care plans on a monthly basis and update them if anything changes.