Are all residents given an individual care plan?

We carry out a series of assessments on every resident who comes to live with us – these are done before they arrive, in order to ensure they receive the very best tailored care from the start.

Once the assessments are finished, we create a person-centred care plan which sets out exactly how staff will meet an individual’s needs – this is a process which family and friends are encouraged to be involved with. We review our care plans on a monthly basis and update them if/when anything changes.