Primrose Bank’s Getting Bigger and Better!

As you may be aware, Primrose Bank is currently in the process of expanding to 45 bedrooms including many other improvements to the home!

We are happy to announce that –

  • The roof is now complete on the first phase of the extension
  • We have nearly completed our marketing suite, showing how our new rooms will look and feel and will be announcing a series of open days soon, and will be taking statements of interest in the near future
  • We have installed a new Nurse Call system, throughout the home. We have chosen the industry leading Aidcall Touch Pro Wireless system.
  • Primrose Bank has a new, bright and welcoming reception area.
  • A new state of the art Fire alarm system has been installed by local suppliers, DD Fire Alarms, meaning the home is safer than ever.

In the coming weeks we will be installing a complete new heating system throughout the home and also starting work on new assisted bathrooms, followed by a new laundrette

As ever, the care team at Primrose Bank has continued to go from strength to strength, and we are happy to announce the appointment of our new Care Manager, Jane Round.

We will be detailing all the improvements separately on the website over the course of the following weeks as they happen and will be releasing details of the new marketing suite soon.

We would like to thank all stakeholders in Primrose Bank for being patient while work takes place, especially with the restrictions on car parking


Jennifer Abbas

Customer Services Manager




It is with great sadness that we inform you of the death of our dear friend and colleague Liz. Liz has given Primrose Bank 28 years of loyal service, her dedication to Primrose Bank, the residents and her colleagues has been exceptional.

In her work she gave so much to so many, she changed the lives of those in need by her simple uncomplicated caring nature, she gave generously in time, compassion and empathy.

Liz lost her brave fight for life on 11.2.16 aged 58, she will be missed by all her friends at Primrose Bank.


New Year, New Primrose Bank!

First of all we would like to wish a Happy New Year to friends and family of Primrose Bank and we wish you all the best for 2016.

I would also like to take this opportunity to thank everyone for their understanding during the closure of the car park over the Christmas period, which is linked to the current building work taking place.

Currently, the exciting developments taking place are the installation of the new fire alarm, new nurse call system and access control system which are all part of redevelopment of our reception area. During this time we are doing our very best to keep disruption to a minimum and thank you for your cooperation.

The next phase will be the installation of a new heating system throughout the home, and a complete refurbishment of the laundry, with new commercial machines.

We will then be moving on to the extension of the home, to the side of the property and extension of the communal areas also, including the installation of a passenger lift.

Christmas Party Reminder!

Just a quick reminder

The Christmas party on Saturday the 12th December
Dave Williams will entertain with Christmas Classics from 2.30 onwards
• Raffle
• Tombola
• Afternoon Tea and mince pies

All friends and relatives of Primrose Bank are welcome, and we look forward to seeing you.

Season’s Greetings! from all at Primrose Bank.